Frequently Asked Questions
Got questions? We've got answers.
Getting Started
NaturePins is a location-based app for discovering, tracking, and collecting visits to Australia's natural places. Think of it as a digital passport for nature — every place you visit earns you a unique pin.
Yes! NaturePins is completely free to use. Create an account, explore the map, check in to places, and start building your collection at no cost.
NaturePins is available on the web at naturepins.app, as an iOS app, and on Android.
Using the App
When you're at a natural place listed on NaturePins, open the app and tap the check-in button on that place's page. You'll need to be within proximity of the location to check in.
There are 11 categories: National Parks, State Forests, Nature Reserves, Beaches, Waterfalls, Lakes, Lookouts, Peaks, Campsites, Marine Parks, and Natural Landmarks. Each has its own uniquely coloured pin.
Yes! The map shows all places relative to your location. You can also filter by category to find specific types of places nearby.
Achievements & Challenges
Achievements are unlocked automatically as you hit milestones — like visiting your first place, collecting pins in every category, or checking in to a certain number of locations.
Challenges are curated collections of places built around a theme. Complete all the check-ins in a challenge to earn a special badge for your profile.
Account & Privacy
You can sign up with your email address or use Sign in with Apple. It only takes a moment to get started.
Your privacy is important to us. Location data is only used to verify check-ins and is never shared with third parties. You can review our full privacy policy for more details.
Yes. You can request account deletion at any time from your profile settings or by contacting us. All your data will be permanently removed.